Posts tagged SaaS
Gorilla Clouds?
May 4th
In Geoffrey Moore’s books (Crossing the Chasm, Gorilla Game, etc) the gorilla is the market-share leader whose position is sustained by proprietary technology that has high switching costs (Wikipedia says so!!). I’ve always said “owns the architecture” and “costs too much to change vendors” – with Cisco being one example, Intel another and Microsoft being the [...]
The Most Important Blog Post on Strategy You’ll Ever Read!
Apr 18th
IT folks are busy people. Their typical workday doesn’t fit in the 9-5 slot (equipment NEVER breaks down during the workday – 3am being the preferred time.) Busy is good, right? There’s so much to do! Maybe. A wise IT leader should never, ever, confuse motion with progress. You can be busy, but busy doing [...]
CloudCamp 2. Cloud Computing: Return on Investment
May 5th
This is another session from Cloudcamp that was held in Toronto on April 6, 2010. (Find the article about the first session, with links to the CloudCamp sound files and some presentations, here.) The session was facilitated by Dave Nielsen and discussed the ROI of cloud computing. The following questions were raised: What is cloud [...]
VMforce: No Software + No Hardware?
Apr 28th
After hobbling thru the choppy live webcast yesterday and trying to piece together all the PR fluff, blogger commentary and random 140 character posts on Twitter I am still not sure how VMforce will be a monetize-able joint venture between VMware and SFDC. At one point in the conversation it was remarked that SFDC and [...]
Getting Social in Canada: Jive Software
Apr 27th
Today I attended Jive Software’s Get Social tour stop in Toronto and left impressed not only with the company’s software and strategy, but with the quality of attendance at the event. The event featured a hour (and a bit) of keynotes including a look at how Canada’s RIM has used Jive’s SBS to deploy mybackberry.com. [...]
Cloudcamp 1. The unpanel
Apr 27th
A Cloudcamp was held in Toronto on April 6, 2010. For those of you who are not familiar with the concept of a camp, it is usually an unconference: there is little or no traditional presentations (one active presenter vs. a more or less passive audience). Instead of that, most camps are unconferences where people [...]
SFDC and VMware: Software + Services comes to AppExchange?
Apr 14th
Salesforce.com continues to ramp up its cloud offering and bolster its position as a leading business applications provider for companies of all sizes. News is now out that later this month there will be a big announcement from SFDC and VMware of a joint product announcement – you can even see the mock up landing [...]
The cloud, why do you care?
Apr 13th
I was recently speaking at a Computerworld Canada event in Calgary and Edmonton, the focus was on Linux as the proper operating system for the cloud. While I brought over a decade of Linux in the enterprise experience to the discussion, my real focus was on the solution for business rather than the fact it was delivered as a cloud application or service.
CRM: Customer engagement challenges lay beyond Technology
Apr 9th
I recently read a blog entitled “Why we cannot get CRM (and SCRM) right” that triggered several thoughts; not as much on CRM but with regards to a challenge I used to face when ‘us’ marketeers wanted to try something drastically new. The more I thought I realized the problem (that I’ll try to illustrate [...]
Thinking of SaaS: Churn, Partner Channels, and SaaS Master Agreements
Apr 8th
Recently I noted that SaaS vendors that specialize in business applications are attempting to roll out new programs to attract channel partners and reduce customer churn based on more stickiness in their contracts. One example is here. As such, I did some research around the web and found a really good blog here that is [...]
The Hybrid Cloud: Est. Midmarket and Large Orgs adjust to the future of IT
Apr 7th
I have been thinking of a hybrid cloud for a while. Over the past several years it was my opinion that certain technologies made sense to offer as a SaaS business model. Tried and true IT services such as data centre, processing power, storage, application hosting etc. allowed for businesses of all sizes to access [...]

