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	<title>Blogging Idol - Computerworld Canada &#187; information sharing in enterprise</title>
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		<title>CRM: Customer engagement challenges lay beyond Technology</title>
		<link>http://blogidol.ca/2010/04/crm-customer-engagement-challenges-lay-beyond-technology/486</link>
		<comments>http://blogidol.ca/2010/04/crm-customer-engagement-challenges-lay-beyond-technology/486#comments</comments>
		<pubDate>Fri, 09 Apr 2010 15:00:27 +0000</pubDate>
		<dc:creator>Joel Martin</dc:creator>
				<category><![CDATA[Blogging Idol 2010 Archives]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[enterprise]]></category>
		<category><![CDATA[information sharing in enterprise]]></category>
		<category><![CDATA[SaaS]]></category>

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		<description><![CDATA[I recently read a blog entitled “Why we cannot get CRM (and SCRM) right” that triggered several thoughts; not as much on CRM but with regards to a challenge I used to face when ‘us’ marketeers wanted to try something drastically new. The more I thought I realized the problem (that I&#8217;ll try to illustrate [...]]]></description>
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		<title>ERP Software-as-a-Service: Choosing the Duck versus the Chicken</title>
		<link>http://blogidol.ca/2010/04/erp-software-as-a-service-choosing-the-duck-versus-the-chicken/469</link>
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		<pubDate>Fri, 09 Apr 2010 00:46:53 +0000</pubDate>
		<dc:creator>Joel Martin</dc:creator>
				<category><![CDATA[Blogging Idol 2010 Archives]]></category>
		<category><![CDATA[.net]]></category>
		<category><![CDATA[6) Cloud Computing]]></category>
		<category><![CDATA[Bing]]></category>
		<category><![CDATA[Clouds]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[enterprise]]></category>
		<category><![CDATA[ERP]]></category>
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		<category><![CDATA[information sharing in enterprise]]></category>
		<category><![CDATA[J2EE]]></category>
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		<description><![CDATA[Have you ever noticed the price premium of duck over chicken in restaurants? There are many reasons (e.g. numbers raised in captivity, diversity of usage across products, cost to domesticate, maintenance, etc.) and I am sure you can come up with more on your own,. Fundamentally though, ducks and chickens are both birds and I [...]]]></description>
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		<title>What&#8217;s most important in enterprise IT?</title>
		<link>http://blogidol.ca/2010/03/whats-most-important-in-enterprise-it/355</link>
		<comments>http://blogidol.ca/2010/03/whats-most-important-in-enterprise-it/355#comments</comments>
		<pubDate>Wed, 31 Mar 2010 08:14:53 +0000</pubDate>
		<dc:creator>Tania Samsonova</dc:creator>
				<category><![CDATA[Blogging Idol 2010 Archives]]></category>
		<category><![CDATA[acclimatization]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[human factor]]></category>
		<category><![CDATA[information sharing in enterprise]]></category>
		<category><![CDATA[mentorship]]></category>
		<category><![CDATA[new hires]]></category>
		<category><![CDATA[onboarding]]></category>
		<category><![CDATA[soft skills]]></category>

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		<description><![CDATA[What is the most important thing in enterprise IT? Some may say, budget. Others, the timely adoption of new technologies. Not really. The best technologies may fail and the lushest budget be wasted by human efforts gone astray. Imagine several new college graduates hired by a big company, as software developers. They can all write [...]]]></description>
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